Effective Date: 03/17/2025
Welcome to www.clearhavenpro.com (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website and services provided by ClearHaven Junk Removal & Hauling (“ClearHaven,” “we,” “us,” or “our”). By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website.
1. Services
ClearHaven provides junk removal and hauling services for residential and commercial clients. By scheduling a service through our Website or by phone, you acknowledge and agree to our service terms, including pricing, scheduling, and disposal policies.
2. Booking and Payment
- Payment is due at the time of service unless otherwise agreed upon.
- We accept cash, credit/debit cards, and other approved payment methods.
- Cancellations made less than 24 hours before a scheduled service may be subject to a cancellation fee.
- Pricing is subject to change based on load size, weight, and disposal fees.
3. User Conduct
By using our Website and services, you agree that you will not:
- Misuse our services or Website in any unlawful or harmful way.
- Provide false or misleading information when booking a service.
- Attempt to disrupt the Website’s functionality through hacking or any other malicious activity.
4. Liability and Disclaimers
- ClearHaven is not liable for any damages caused by unforeseen circumstances, such as weather, natural disasters, or third-party actions.
- We are not responsible for items mistakenly removed during a service. Customers should clearly identify items that are not to be taken.
- While we strive to recycle and donate items whenever possible, we do not guarantee that all materials will be diverted from landfills.
5. Cancellations and Refunds
- Cancellations must be made at least 24 hours in advance.
- Refunds, if applicable, will be processed within 5-7 business days.
- Deposits may be required for large or specialized jobs and may be non-refundable in cases of late cancellation.
6. Privacy
Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
7. Intellectual Property
All content on this Website, including text, images, logos, and branding, is the property of ClearHaven and may not be copied or used without permission.
8. Governing Law
These Terms are governed by the laws of the State of Missouri. Any disputes must be resolved in the applicable courts within Missouri.
9. Changes to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted on our Website, and continued use of our services constitutes acceptance of any changes.
10. Contact Us
For any questions regarding these Terms, please contact us at:
ClearHaven Junk Removal & Hauling
Website: www.clearhavenpro.com
Email: [email protected]
Phone: 417-242-1552
By using our Website and services, you acknowledge that you have read and understood these Terms and agree to comply with them.